I called up Lexmark after having a Microsoft help desk try to bring resolution to the problem. After an hour, no luck. I learned Lexmark has phone in tech support at 1 800 539 6275. Lexmark recommended I uninstall the disk version. He directed me to this link:. This link is an update, not found on the disk I received with the printer.

This Site Might Help You. RE: How can I get lexmark productivity studio since I lost it. My printer is x4850?

It contains Windows 8 drivers which will run on Windows 10. Installation Imprimante Hp Photosmart C5100 Series Download. Lexmark has not addressed the Windows platform to run W 10 Productivity Studio. Cara Software Hp Smartfren Andromax C2new. But the install worked and solved the problem. Thanks for contacting me. Hi, I'm having the same problem, but my printer doesn't appear on the list. It's X4650 & installing from the disk shows the same problem Microsoft.NET Framework v 2.0 is not installed.

I have tried installing the updates it says but it still doesn't work. I can setup the printer and print, but cannot use the productivity studio and scan. Can anyone help with up-to-date info on how to fix this or re-install with windows 8 drivers as i'm also on windows 10 and it seems this may be the problem? Thanks, Rachel.